Gather now tracks review links and syncs events to Klaviyo automatically. When customers click a review link, we record it—so they won't get spammed with duplicate requests. Plus, Klaviyo events let you branch flows based on review status, send thank-yous to reviewers, and only remind customers who haven't engaged. The result: better customer experience and smarter automation.
Stop Spamming Your Customers for Reviews
We just shipped two features that make Gather way smarter: review link tracking and automatic Klaviyo syncing.
Review Link Tracking
Here's the problem: you send a review request, the customer clicks it, but your system doesn't know that. So you send another one. And maybe another. It's annoying as hell.
Now Gather creates a unique tracked link for every review request. When someone clicks it, we know. And we won't bug them again.
Simple fix. Big difference in how your customers experience your brand.
Klaviyo Event Syncing
When someone clicks your review link, Gather now fires an event straight into Klaviyo.
This means you can actually build flows that make sense:
- Branch based on who's already engaged
- Send a thank you to people who left reviews
- Only remind people who haven't clicked
No more treating everyone the same. No more manual workarounds.
Why This Matters
You stop annoying customers who already responded. Your review request rates go up. And your Klaviyo flows actually reflect what people are doing.
What's Coming
We're doubling down on making your email flows smarter and more automated. Less manual work. Better data. More control.
That's it. Update's live now.
