Mastering the Gather Dashboard: A Complete Guide to Syncing Data and Managing Integrations

Running a modern eCommerce business means managing data across multiple platforms—POS systems, CRMs, and marketing tools. That’s where Gather comes in. This guide walks you through the Gather dashboard, showing you how to get the most out of its features for seamless data syncing and powerful integrations.

Why the Gather Dashboard Matters

Your dashboard is your command center. It gives you real-time visibility into:

• Profiles and orders synced

• Last sync time

• Active integrations

• Potential issues to resolve

By staying on top of these, you ensure your marketing platforms (like Klaviyo) always have clean, up-to-date data.

Step 1: Logging into Gather

Once you log in, the dashboard greets you with key stats at a glance: how many profiles have synced, how many orders are flowing through, and when your last sync occurred. This overview helps you spot issues early and confirm your integrations are running smoothly.

Step 2: Exploring Dashboard Features

The dashboard is split into two main sections:

• Left side: Membership status, connected accounts, and integration management.

• Right side: A live activity log showing what’s happening behind the scenes.

This simple layout keeps everything in one place so you can focus on performance, not hunting through menus.

Step 3: Using Quick Actions

Need to make a change fast? Scroll down to Quick Actions:

• Configure data mapping

• Check logs

• Start a support chat

These shortcuts are designed to save you clicks and time.

Step 4: Managing Integrations

Gather makes it easy to connect and manage accounts like Lightspeed and Klaviyo. You can:

• Confirm which accounts are active

• Add new Klaviyo accounts

• Manage multiple stores in one place

This flexibility is crucial for multi-location retailers or agencies running multiple clients.

Step 5: Configuring Sync Settings

Syncing isn’t one-size-fits-all. Within the dashboard, you can:

• Adjust sync frequency

• Fine-tune data parameters

• Ensure only the right customer and order data flow into Klaviyo

Proper sync settings keep your marketing lists accurate and reduce manual cleanup.

Step 6: Mapping Profiles and Data

Data mapping is where Gather shines. You can:

• Add custom fields

• Ensure Lightspeed data lines up correctly with Klaviyo fields

• Avoid mismatched or lost customer info

Accurate mapping powers better segmentation and automation in Klaviyo.

Step 7: Reviewing Logs and Reports

Want proof everything is running smoothly? Dive into logs and reports.

• Logs: Show every sync action, helping you troubleshoot issues.

• Reports: Offer performance insights so you can measure data flow and integration health.

Step 8: Accessing Support

If something’s off, you’re not on your own. Gather’s built-in support lets you:

• Chat directly with support staff

• Submit feedback

• Resolve issues quickly

This ensures downtime is minimized and your marketing continues running.

Best Practices and Tips

• Check regularly: Don’t wait until a sync breaks—review the dashboard for alerts.

• Document custom mappings: Saves headaches later if team members change.

• Use support chat: It’s the fastest way to solve issues before they impact campaigns.

Final Thoughts

The Gather dashboard is more than a control panel—it’s your automation hub. By using its features strategically, you can ensure smooth data flows, reduce errors, and unlock the full power of your marketing tools.

Want to see the dashboard in action? Check out the full walkthrough here: Watch the Loom Video